What Does Human-Centred Consulting Really Mean — and Why Does It Work?

What Does Human-Centred Consulting Really Mean — and Why Does It Work?

By Claire Taylor, Founder of SJG Global Consulting

Let’s be honest — the word “consulting” can make people roll their eyes. It conjures images of high fees, jargon-filled reports, and advice that feels out of touch with the day-to-day reality of running a business.

At SJG Global Consulting, we do things differently. We take a human-centred approach — because at the heart of every business challenge, there are people. And when you put people first, the results follow.

So, what do we mean by human-centred consulting?

It means we start with listening, not telling.

It means we ask the deeper questions.

It means we create solutions that work for your world — not the theoretical one in a slide deck.

Human-centred consulting is about meeting you where you are. We don’t show up with a template. We co-create with you, taking into account your people, your pressures, your values, and your ambitions. And we don’t overcomplicate — we simplify, clarify, and help you move forward.

Why does this approach work?

Because people are more likely to support what they help to build.

Because small-to-medium businesses don’t have time or money to waste on fluff.

Because real change happens when people feel safe, seen, and heard.

When we focus on the human side of transformation — communication, trust, leadership, energy — the business outcomes take care of themselves. Better engagement. Smarter decisions. Stronger performance.

This isn’t about being soft — it’s about being smart.

Human-centred consulting is strategic, but it’s also intuitive. We bring decades of experience across leadership, change, culture, and growth — but more importantly, we bring empathy and common sense. We help you solve problems without burning out your team or losing your soul in the process.

So if you’re feeling stuck, stretched, or spinning…

You don’t need a complicated fix.

You need clarity. You need connection. You need change that fits.

That’s what we do.